Program guides city’s blind through construction chaos

By Suzanne Grundy

Construction sites in the downtown core are a nuisance for many people. But for some, not being able to see street closures, heavy machinery, chewed-up sidewalks and open manholes is not only an aggravation, but a confusing and dangerous problem.

On April 1, the region started a new pilot program to inform the blind and visually impaired about construction sites. Participants receive a pre-recorded message about problems like blocked streets and torn up areas.

So far, only 25 people have signed up, but Dierdre Luesby, manager of corporate communication for the region, is hoping for at least 200 people. People need to show interest to keep the project going after the test period is over next spring. She says people don’t know about the program.

“At first I was very discouraged, but I think that when the project gets going then word of mouth will help with the response.”

The region started a similar program last summer to help people with mobility problems get around the construction of the Restore the Core project. People can make appointments to meet a guide to take them through construction sites. Last year the project had a low profile, but Luesby says that both programs are being advertised this year in newspapers, television, radio and on the internet.

Terry Keough, an instructor for the Canadian National Institute for the Blind, says the new pilot project is an important one.

“Access is difficult, especially when there are changes around the area,” Keough says. “This program isn’t everything, but it may save someone from getting lost or hurt.”

The first one-minute phone message was sent at the beginning of this month, and each month a new message will be delivered. But still, Luesby says the project is not perfect. She says having only 60 seconds, once a month to give out pertinent information is not enough. The region has additional information posted on an automated telephone system, as well as on their webpage.

For more information, call (613) 560-1335, or visit the region’s website at www.rmoc.on.ca.